A word from the owner:
SMI Agency was started on January 1, 1981 in a small corner office in Galveston Texas. The building was owned by my mother and father. They generously offered me half of the building to establish a location for the business. As business grew so did my need for expansion. My first location was less than 400 sq ft and was by myself. I now operate in a space just over 2500 sq ft and manage 12 employees. We have had many ups and downs but through it all we have kept God as the lead administrator within the company and He has always pulled us through.
At SMI, we work to help people and businesses throughout the world realize their full potential. This is our mission. Everything we do reflects this mission and the values that make it possible.
As a company, and as individuals, we value:
- Integrity and honesty.
- Passion for customers, for our partners, and for success.
- Openness and respectfulness.
- Taking on big challenges and seeing them through.
- Constructive self-criticism, self-improvement, and personal excellence.
- Accountability to customers, shareholders, partners, and employees for commitments, results and quality.